In accordance with the provisions of Law No. 2004-575 of June 21, 2004, regarding confidence in the digital economy, users of the Easy2call website are informed of the identity of the various parties involved in its creation and monitoring.

Website Editor

This website, accessible at the URL (the “Site”), is published by:

Easy2call, a company with a capital of 7,500 euros, registered with the Paris Trade and Companies Register under the number RCS Paris B 803 465 145, with its registered office at 75 rue de Richelieu 75002 Paris, represented by Florent Martin duly authorized.

The publisher’s individual VAT number is: FR58803465145.


The Site is hosted by the company 1&1 / IONOS, located at 7 Place de la Gare – 57200 Sarreguemines, (phone contact or email: (+33) 9 70 80 89 11).

Director of Publication

The Director of Publication of the Site is Florent Martin.

Contact Us

By phone: +33176494659

By email:

By mail: 75 rue de Richelieu 75002 Paris

Personal Data

The processing of your personal data is governed by our Privacy Policy, available from the “Privacy Policy” section, in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”).

Florent Martin has designated a Data Protection Officer (DPO) with the CNIL (Designation No. 144760). The contact details of our Data Protection Officer are as follows:

Name: Sandrine Camard




This section contains the Privacy Policy and Privacy Protection Policy. Its purpose is to inform you about your rights regarding the information collected and processed by Easy2call France during your visit to the site or the use of services, and to specify the origin and use of such information. You will find complete and accurate information regarding your browsing on the site and the use of services.

By using the Easy2call website, you agree to the terms of this Privacy Policy and Privacy Protection Policy.

Any person who does not agree with any of the terms of this policy is free to stop using the Easy2call website and/or our services.

Easy2call reserves the right to modify this Privacy Policy and Privacy Protection Policy at any time and without notice.

Any modification will take effect immediately and will not apply to uses of the site prior to such modification. Therefore, it is recommended that users ensure compliance with the current provisions by consulting the Privacy Policy and Privacy Protection Policy during each visit.

Collection, Use, and Storage of Data

Data Collection

Personal Data

Easy2call may collect personal data from the user:

  • if they fill out the Contact section,
  • if they subscribe to the electronic Newsletter offered by Easy2call,
  • if they apply for a job at Easy2call,
  • if they request a demonstration of Easy2call services,
  • if they request and/or authorize the creation of a customer account in their name,
  • if there has been a phone contact with one of our travel agents or representatives,
  • if there has been an interview with one of our representatives during a physical meeting.

By “personal data” we mean any information voluntarily provided by the user to Easy2call concerning them as an individual. This information may be provided during the user’s visit to the site, particularly through the form on the site, which may be done by phone or in person during a meeting or event.

Personal data includes personal information provided by the user on the site (name, contact information, and others) and electronic identification data accessible on or from your computer, such as cookies or IP addresses. With identification data, it is possible to identify the connection terminal, to geolocate it on a city scale, and to know the pages consulted on the Easy2call site. However, this information is generally insufficient to identify you nominatively.


Adobe Flash© Cookies

This article aims to inform the user about the functioning of our site and the use of cookies in accordance with the recommendations of the CNIL. The National Commission for Information Technology and Liberties (CNIL) was created by the Data Protection Act of January 6, 1978. It is responsible for ensuring the protection of personal data contained in computer or paper files, both public and private.

A cookie is a file deposited by the browser on the computer or any other terminal capable of connecting to the internet (tablet, mobile phone, or others). It is not possible to precisely identify a user through cookies, but only to recognize their terminal, in order for example to save their preferences and settings. This is a means for Easy2call to improve navigation and make site consultation more convenient and functional.

However, we specify that cookies saved through Easy2call websites do not in any case retain the user’s personal or sensitive data.

Social Networks

Easy2call participates in social media and is notably the publisher of an information and presentation page for the company on Facebook™, Twitter™, or LinkedIn™.

We remind you here that any personal information indicated as public is accessible to everyone from the user’s profile, and therefore Easy2call may access it. Easy2call cannot in any case create or use an independent database from the personal information you publish. If you do not want Easy2call to have access to personal information you have published, it is possible to control access to your profile by adjusting the settings.

Moreover, it is advisable to familiarize yourself with the personal data policy of the social networks you use.

Easy2call Careers

To apply to Easy2call, the candidate must complete a file in the section provided for this purpose. Easy2call will then collect the personal data provided by the candidate in order to study their application and respond to it.

When sending their application, the user acknowledges and accepts that Easy2call and its subsidiaries will receive the personal data provided, and that these may be transmitted to recruitment agencies depending on the position to be filled.

Data Usage

Personal data primarily enable access to the site’s services and their use. They are also necessary for:

  • processing information requests,
  • studying site traffic,
  • sending targeted advertising messages or commercial prospecting, subject to prior agreement of the user,
  • sending the Newsletter to subscribed users,
  • sending a catalog,
  • providing information about Easy2call products,
  • providing users with an online communication tool,
  • informing about events organized by Easy2call,
  • conducting surveys in which users are free to participate if they wish,
  • tracking all site news,
  • recruitment (in the “career” section),
  • managing commercial operations (orders, deliveries, invoices, accounting, customer relationship management, complaints, and others),
  • offering customers offers from partners and/or Easy2call,
  • conducting studies and surveys, as well as loyalty, prospecting, and promotion actions,
  • personalizing the site based on observed or declared preferences and needs,
  • establishing personalized communication with customers, particularly for information sent by email,
  • managing all prospecting operations,
  • conducting commercial solicitation operations,
  • developing commercial statistics and analyses,
  • managing requests to exercise the rights designated below,
  • managing unpaid bills and disputes,
  • managing comments on the site and/or pages edited by Easy2call on social networks,
  • protecting users and Easy2call against fraud.

Data Retention

Easy2call may retain a user’s personal data for 36 months from the last contact, i.e., from their last use of the site or electronic communication support.

Audience measurement statistics and raw site traffic data are only retained for thirteen months.

Personal data collected in the recruitment area are kept for 24 months from the candidate’s last visit.



Cookies do not allow the nominative identification of a user. However, they provide Easy2call with information about the user’s navigation on the site (pages viewed, date and time of consultation, and others). They also allow knowing the number of advertising content displayed on different types of sites and applications and being informed about the opening and reading of electronic communications.

Easy2call has the possibility to insert a cookie or a web tag on the user’s computer during their visit to the site or when they select an item sent by Easy2call. The cookies issued by Easy2call from the site allow:

  • remembering choices and identification information,
  • developing statistics on the use of the site, to improve service quality. This allows, for example, knowing the most viewed pages, or the pages encountering certain problems requiring the intervention of an engineer,
  • establishing navigation and services that are adapted and targeted,
  • counting clicks on an element of an online service.

This may vary depending on the setting choices you have made on your terminal, and which you are free to change at any time.

It happens that Easy2call purchases advertising space on sites, online platforms, and applications to promote its products. These spaces may contain cookies. Unless your terminal’s settings prevent it, the cookie may be saved on your terminal to:

  • count the number of displays and activations of our advertising content broadcast on sites, applications, or social networks,
  • identify advertising content and the sites, applications, or social networks where they appear,
  • know the number of users who clicked on each content,
  • send advertisements to the user while browsing on third-party sites or social networks,
  • develop statistics.


List of cookie uses made on the Easy2call site :

Cookies called “functional”

These cookies are necessary for certain features of the site such as saving preferences or increasing security when passing through the secure area.

Cookies called “analytical”

These cookies are used to develop statistics on site usage, in order to improve service quality. This allows, for example, knowing the most viewed pages or the pages encountering certain problems requiring the intervention of an engineer.

Cookies called “advertising”

These cookies allow Easy2call to propose more relevant advertisements related to the products viewed and which have generated the most interest. They can also be used to evaluate the effectiveness of our online advertising campaigns.

Cookies called “external”

These are cookies installed on your terminal by other sites. Indeed, Easy2call sometimes recommends that users visit external sites for certain information or to access certain services. It is possible to inquire about the cookies used by these sites and their use by consulting their privacy and data protection policy.

You can at any time oppose the recording of cookies by configuring your browser settings:

Google Chrome

In the Settings menu, select Show advanced settings.

Click the Content settings button in the Privacy section.

You can then delete stored cookies and specify the behavior you want to adopt regarding cookies.

Mozilla Firefox

In the Tools menu, select Options.

Select the Privacy tab.

Then choose Use custom settings for history.

You can then specify the behavior you want to adopt regarding cookies.

Internet Explorer

In the Tools menu, select Internet Options.

Click the Privacy tab.

You can then manage the level of cookie blocking: Block all cookies, High, Medium (default level), Low, and Accept all cookies.

Safari Browser

In the dropdown menu, select Preferences.

Open the Security tab.

You can then specify the behavior you want to adopt regarding cookies.

It is worth remembering that if you decide not to allow cookies on your terminal (computer, tablet, mobile, and others), you will not be able to benefit from all the site’s features.


Data Sharing and Disclosure

Easy2call and its subsidiaries are the only recipients of the personal data collected. However, in some cases, Easy2call may be required to transmit personal data to service providers (airlines, hotels, car rental companies, and others) in order to perform certain tasks.

Easy2call only transfers personal data to a third party when:

  • Easy2call has previously obtained the consent of the individual concerned to share their personal data,
  • Easy2call must transmit personal data to its distributors, service providers, and technical service providers, to provide the requested service (Newsletter or others),
  • Easy2call receives a request from a judicial authority, or any administrative authority authorized by law, requesting the transmission of this information in accordance with the legislative provisions in force.

All our partners who may have access to your personal data process them on our behalf and in accordance with our instructions. They are required to comply with this Privacy Policy and Privacy Protection Policy.

When one of our partners is not located in the European Union, or does not have regulations compliant with Personal Data Regulations (, Easy2call establishes with this partner a contractual relationship according to an appropriate framework.

These partners will be bound by a contract, which will include standard contractual clauses (as published by the European Commission) and will guarantee in particular a high level of confidentiality and protection of personal data. All subcontractors and service providers are required to implement all necessary technical measures to keep personal data secure, and to comply with the protection conditions required by Personal Data Regulations.


Security Measures

Easy2call strives to protect personal data against damage, loss, diversion, intrusion, disclosure, alteration, or destruction. To comply with GDPR requirements, Easy2call maintains a data processing register listing and analyzing the personal data it manages.

Easy2call’s computer systems are subject to constant physical and software protection. Easy2call has implemented on the site physical and electronic data backup procedures, in accordance with French legislation concerning the protection of personal data.

Easy2call employees who, through their function, may have access to personal data, are required to maintain the highest level of confidentiality.

However, Easy2call cannot predict or control all risks related to the internet. We therefore wish to remind you that despite Easy2call’s vigilance, there are risks of occasional data loss or breach of data confidentiality when transmitted over the internet. The information provided on the site may be interrupted in case of force majeure or events beyond Easy2call’s control, or events not within Easy2call’s responsibility.


Rights of Individuals on Collected Data

User Rights Regarding Data Collection

Right of access, modification, rectification, and deletion

The user has a general right of access, modification, rectification, and deletion of data concerning them, in accordance with Personal Data Regulations. The user can therefore:

  • oppose the processing of their data if they have a legitimate reason,
  • freely access all of their data,
  • rectify, update, and delete their declarative data, if they have a legitimate reason,
  • request data portability from May 25, 2018,
  • request limitation of data processing.

Application of these rights

You can exercise these rights by sending a request to our customer relations service:

  • by mail: Easy2call – Customer Relations Service, 75 rue de Richelieu, 75002 Paris
  • by email: send an email to

So that we can respond to your request, you must identify yourself by providing your name, first name, email, proof of identity, and possibly your postal address.

You also have the right to access, modify, and delete your personal data collected in the recruitment section of the Easy2call site. You can send us your request

  • by mail: Human Resources Department, 75 rue de Richelieu, 75002 Paris
  • by email:

We will respond to you within a maximum of one month from the date of receipt of your request.


Unsubscribe from the newsletter

Easy2call offers users the opportunity to subscribe to the Newsletter (or Information Letter) to stay informed about the services and products offered by Easy2call.

It is also possible for users who have subscribed to the Newsletter to unsubscribe if they wish. To do so, they must:

  • either click on the unsubscribe link at the bottom of each Newsletter,
  • or send a letter to: Easy2call – Customer Relations Service, 75 rue de Richelieu, 75002 Paris
  • or send an email to:

Your request will be processed by Easy2call within 10 working days.


Use of data in case of change of control of the company

In the event of a change of control of the company, an acquisition, a collective procedure, or a sale of the company’s assets, the personal data collected by Easy2call may then be transferred to third parties.


Personal Data Policy for Minors

The Easy2call site, as well as the services offered on it, are not intended for minors. However, access to the site is not strictly reserved for adults, as it does not contain elements prohibited to minors.

The forms and questionnaires on the site are not intended to collect information about minors. However, if information concerning a minor were to be collected on the site, the legal representative of the minor may contact the Easy2call customer relations service to rectify, modify, or delete this information.


Updating the Personal Data Policy

Easy2call reserves the right to modify this Privacy and Data Protection Policy at any time and without notice. If Easy2call wishes to use your personal data in a manner different from that stipulated in the Policy in force at the time of collection, these changes will then be published in a new version.

Therefore, we recommend that users regularly consult the Privacy and Data Protection Policy.


Questions / Contact

For any request for information or comment regarding this Privacy and Data Protection Policy, you can contact Easy2call’s data protection service:

  • by mail: Easy2call – Customer Relations Service, 75 rue de Richelieu, 75002 Paris
  • by email: