{"id":2574,"date":"2021-03-29T12:49:32","date_gmt":"2021-03-29T12:49:32","guid":{"rendered":"https:\/\/easy2call.biz\/?p=2574"},"modified":"2021-03-29T13:42:10","modified_gmt":"2021-03-29T13:42:10","slug":"easy2call-prepare-la-reprise-avec-vous","status":"publish","type":"post","link":"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous","title":{"rendered":"Easy2call pr\u00e9pare la reprise avec vous !"},"content":{"rendered":"

\"\"<\/span><\/p>\n

Alors que la situation en Europe est encore pleine d\u2019incertitudes, des fr\u00e9missements, des espoirs se font sentir et chacun esp\u00e8re une reprise des d\u00e9placements, professionnels comme priv\u00e9s, pour le dernier trimestre de l\u2019ann\u00e9e.<\/span><\/p>\n

Un avenir encore brumeux<\/span><\/h2>\n

D\u2019apr\u00e8s le barom\u00e8tre EPSA, sorti en janvier dernier et unanimement reconnu par la profession, je retiens que <\/span>\u00a0<\/span>57% des participants sont \u00e0 l\u2019aise \u00e0 l\u2019id\u00e9e de reprendre les d\u00e9placements \u00e0 la m\u00eame fr\u00e9quence qu\u2019avant la Covid-19 en fonction de la situation sanitaire de la destination. Cela renforce donc le fr\u00e9missement ressenti et assure une reprise r\u00e9elle pour les entreprises et pour notre activit\u00e9. Cette reprise ne peut s\u2019improviser. Le devoir de protection des entreprises vis-\u00e0-vis de leurs salari\u00e9s et l\u2019organisation que cela implique n\u00e9cessite une anticipation solide. Les services d\u2019Easy2call sont faits pour rassurer le voyageur durant son d\u00e9placement. <\/span><\/p>\n

Une pr\u00e9sence infaillible<\/span><\/h2>\n

En tant que service support, Easy2call n\u2019a jamais ferm\u00e9.\u00a0<\/span><\/p>\n

D\u00e8s le premier confinement, nous avons fait le choix de rester disponibles, aux c\u00f4t\u00e9s des rares voyageurs\u00a0 qui devaient encore se d\u00e9placer malgr\u00e9 les circonstances. Il \u00e9tait tr\u00e8s important pour nous de respecter les engagements pris aupr\u00e8s de nos agences de voyages clientes. M\u00eame dans l\u2019urgence, m\u00eame dans une situation de crise, nous sommes pr\u00e9sents, c\u2019est notre ADN, c\u2019est pour cela que nous sommes \u00e0 vos c\u00f4t\u00e9s et que vous nous faites confiance.<\/span><\/p>\n

S\u2019il a toujours \u00e9t\u00e9 un facteur clef du succ\u00e8s d\u2019un d\u00e9placement r\u00e9ussi, la gestion du service apr\u00e8s-vente a pris une toute autre ampleur depuis la crise pand\u00e9mique que nous traversons. Que vous souhaitiez l\u2019externaliser partiellement ou totalement, Easy2call accompagne aujourd\u2019hui ses partenaires dans la crise et est pr\u00eat \u00e0 pr\u00e9parer avec eux la reprise.<\/span><\/p>\n

La relation client est notre point commun, c\u2019est le fer de lance de notre activit\u00e9 et nous le savons, c\u2019est aussi le v\u00f4tre. Les solutions cr\u00e9\u00e9es par Easy2call : VIP, Tourisme, Group & Event vous permettent d\u2019\u00eatre plus proches de vos\u00a0 clients et d\u2019entretenir avec eux une relation de confiance que nous savons indispensable \u00e0 leur bon fonctionnement. Notre r\u00f4le est de vous accompagner dans le renforcement de cette relation afin de la valoriser.<\/span><\/p>\n

Un hub agile au service de la reprise !<\/span><\/h2>\n

Nous esp\u00e9rons la reprise mais nul ne peut aujourd\u2019hui en pr\u00e9dire la date\u2026 Pourtant, nous devons nous tenir pr\u00eats afin de r\u00e9pondre pr\u00e9sents le jour o\u00f9 elle arrivera. Cette reprise, nous l\u2019anticipons, notamment en nouant des partenariats qui nous permettent de maintenir un haut niveau de qualit\u00e9 et d\u2019exigence pour offrir un service efficient. Ils nous permettent aussi de disposer d\u2019une capacit\u00e9 d\u2019anticipation afin d\u2019\u00eatre au rendez-vous de l\u2019innovation attendue par nos clients. Ces partenariats sont importants pour nous parce que, gr\u00e2ce \u00e0 eux, nous pouvons mieux vous accompagner et nous sommes plus forts. Notre strat\u00e9gie sur ce point a toujours \u00e9t\u00e9 claire, nous d\u00e9veloppons ces alliances pour avancer en construisant un \u00e9cosyst\u00e8me partenaires performant \u00e0 votre service et celui de vos clients.<\/span><\/p>\n

Nous pr\u00e9parons \u00e9galement la reprise en interne. Le travail \u00e0 distance \u00e0 100% \u00e0 \u00e9t\u00e9 mis en place \u00e0 la cr\u00e9ation d\u2019Easy2call, la crise actuelle n\u2019a donc pas boulevers\u00e9 notre fonctionnement, permettant ainsi \u00e0 nos \u00e9quipes de toujours rester op\u00e9rationnelles. C\u2019est aussi pour cela que nos conseillers voyages sont encadr\u00e9s par des responsables de la gestion client seniors, tous experts dans leur domaine. C\u2019est cette \u00e9quipe qui vient\u00a0 en support de vos \u00e9quipes et qui reste mobilis\u00e9e\u00a0 pour r\u00e9pondre \u00e0 vos voyageurs dans la longue dur\u00e9e aussi bien que pour un accompagnement ponctuel. Le professionnalisme de nos \u00e9quipes permet une adaptation rapide \u00e0 vos besoins.<\/span><\/p>\n

Nous accusons une baisse \u00e9norme et sans pr\u00e9c\u00e9dent des transactions mais le secteur repartira et lorsque ce sera le cas, soyez s\u00fbrs que nous serons l\u00e0, \u00e0 vos c\u00f4t\u00e9s pour vous accompagner car comme vous, nous connaissons l\u2019importance cruciale du service apr\u00e8s-vente dans la relation client !<\/span><\/p>\n

Quelle que soit la date de cette reprise, nous serons l\u00e0.<\/span><\/p>\n

 <\/p>\n

Fid\u00e8lement,<\/span><\/p>\n

Florent Martin,<\/span><\/p>\n

CEO Easy2call<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Alors que la situation en Europe est encore pleine d\u2019incertitudes, des fr\u00e9missements, des espoirs se font sentir et […]<\/p>\n","protected":false},"author":7,"featured_media":2488,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_joinchat":[]},"categories":[27],"tags":[],"aioseo_notices":[],"yoast_head":"\nEasy2call pr\u00e9pare la reprise avec vous ! - Easy2call<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"Easy2call pr\u00e9pare la reprise avec vous ! - Easy2call\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:description\" content=\"Alors que la situation en Europe est encore pleine d\u2019incertitudes, des fr\u00e9missements, des espoirs se font sentir et […]\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:url\" content=\"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:site_name\" content=\"Easy2call\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-29T12:49:32+00:00\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"article:modified_time\" content=\"2021-03-29T13:42:10+00:00\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:image\" content=\"https:\/\/easy2call.biz\/wp-content\/uploads\/2020\/12\/E2C-edito-florent_Plan-de-travail-1-2.png\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta property=\"og:image:height\" content=\"1439\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" class=\"yoast-seo-meta-tag\" \/>\n<meta name=\"author\" content=\"Thibault\" class=\"yoast-seo-meta-tag\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" class=\"yoast-seo-meta-tag\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta name=\"twitter:data1\" content=\"Thibault\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" class=\"yoast-seo-meta-tag\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous#article\",\"isPartOf\":{\"@id\":\"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous\"},\"author\":{\"name\":\"Thibault\",\"@id\":\"https:\/\/easy2call.biz\/fr#\/schema\/person\/97b853ac3b48ff96d0dc37ca50f20a44\"},\"headline\":\"Easy2call pr\u00e9pare la reprise avec vous !\",\"datePublished\":\"2021-03-29T12:49:32+00:00\",\"dateModified\":\"2021-03-29T13:42:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous\"},\"wordCount\":738,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/easy2call.biz\/fr#organization\"},\"articleSection\":[\"Le webjournal Easy2call\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous\",\"url\":\"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous\",\"name\":\"Easy2call pr\u00e9pare la reprise avec vous ! - Easy2call\",\"isPartOf\":{\"@id\":\"https:\/\/easy2call.biz\/fr#website\"},\"datePublished\":\"2021-03-29T12:49:32+00:00\",\"dateModified\":\"2021-03-29T13:42:10+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/easy2call.biz\/fr\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Easy2call pr\u00e9pare la reprise avec vous !\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/easy2call.biz\/fr#website\",\"url\":\"https:\/\/easy2call.biz\/fr\",\"name\":\"Easy2call\",\"description\":\"Service 24\/7 | France & Canada\",\"publisher\":{\"@id\":\"https:\/\/easy2call.biz\/fr#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/easy2call.biz\/fr?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/easy2call.biz\/fr#organization\",\"name\":\"Easy2call\",\"url\":\"https:\/\/easy2call.biz\/fr\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/easy2call.biz\/fr#\/schema\/logo\/image\/\",\"url\":\"https:\/\/easy2call.biz\/wp-content\/uploads\/2020\/07\/Easy2Call-e1594992475539.png\",\"contentUrl\":\"https:\/\/easy2call.biz\/wp-content\/uploads\/2020\/07\/Easy2Call-e1594992475539.png\",\"width\":300,\"height\":189,\"caption\":\"Easy2call\"},\"image\":{\"@id\":\"https:\/\/easy2call.biz\/fr#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/easy2call.biz\/fr#\/schema\/person\/97b853ac3b48ff96d0dc37ca50f20a44\",\"name\":\"Thibault\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/easy2call.biz\/fr#\/schema\/person\/image\/\",\"url\":\"\/\/www.gravatar.com\/avatar\/4b131a1ca7f2c7b89582db6ffc89a887?s=96&r=g&d=mm\",\"contentUrl\":\"\/\/www.gravatar.com\/avatar\/4b131a1ca7f2c7b89582db6ffc89a887?s=96&r=g&d=mm\",\"caption\":\"Thibault\"},\"url\":\"https:\/\/easy2call.biz\/fr\/author\/thibault\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Easy2call pr\u00e9pare la reprise avec vous ! - Easy2call","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous","og_locale":"fr_FR","og_type":"article","og_title":"Easy2call pr\u00e9pare la reprise avec vous ! - Easy2call","og_description":"Alors que la situation en Europe est encore pleine d\u2019incertitudes, des fr\u00e9missements, des espoirs se font sentir et […]","og_url":"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous","og_site_name":"Easy2call","article_published_time":"2021-03-29T12:49:32+00:00","article_modified_time":"2021-03-29T13:42:10+00:00","og_image":[{"width":2560,"height":1439,"url":"https:\/\/easy2call.biz\/wp-content\/uploads\/2020\/12\/E2C-edito-florent_Plan-de-travail-1-2.png","type":"image\/png"}],"author":"Thibault","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Thibault","Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous#article","isPartOf":{"@id":"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous"},"author":{"name":"Thibault","@id":"https:\/\/easy2call.biz\/fr#\/schema\/person\/97b853ac3b48ff96d0dc37ca50f20a44"},"headline":"Easy2call pr\u00e9pare la reprise avec vous !","datePublished":"2021-03-29T12:49:32+00:00","dateModified":"2021-03-29T13:42:10+00:00","mainEntityOfPage":{"@id":"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous"},"wordCount":738,"commentCount":0,"publisher":{"@id":"https:\/\/easy2call.biz\/fr#organization"},"articleSection":["Le webjournal Easy2call"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous#respond"]}]},{"@type":"WebPage","@id":"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous","url":"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous","name":"Easy2call pr\u00e9pare la reprise avec vous ! - Easy2call","isPartOf":{"@id":"https:\/\/easy2call.biz\/fr#website"},"datePublished":"2021-03-29T12:49:32+00:00","dateModified":"2021-03-29T13:42:10+00:00","breadcrumb":{"@id":"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/easy2call.biz\/fr\/easy2call-prepare-la-reprise-avec-vous#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/easy2call.biz\/fr"},{"@type":"ListItem","position":2,"name":"Easy2call pr\u00e9pare la reprise avec vous !"}]},{"@type":"WebSite","@id":"https:\/\/easy2call.biz\/fr#website","url":"https:\/\/easy2call.biz\/fr","name":"Easy2call","description":"Service 24\/7 | France & Canada","publisher":{"@id":"https:\/\/easy2call.biz\/fr#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/easy2call.biz\/fr?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/easy2call.biz\/fr#organization","name":"Easy2call","url":"https:\/\/easy2call.biz\/fr","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/easy2call.biz\/fr#\/schema\/logo\/image\/","url":"https:\/\/easy2call.biz\/wp-content\/uploads\/2020\/07\/Easy2Call-e1594992475539.png","contentUrl":"https:\/\/easy2call.biz\/wp-content\/uploads\/2020\/07\/Easy2Call-e1594992475539.png","width":300,"height":189,"caption":"Easy2call"},"image":{"@id":"https:\/\/easy2call.biz\/fr#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/easy2call.biz\/fr#\/schema\/person\/97b853ac3b48ff96d0dc37ca50f20a44","name":"Thibault","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/easy2call.biz\/fr#\/schema\/person\/image\/","url":"\/\/www.gravatar.com\/avatar\/4b131a1ca7f2c7b89582db6ffc89a887?s=96&r=g&d=mm","contentUrl":"\/\/www.gravatar.com\/avatar\/4b131a1ca7f2c7b89582db6ffc89a887?s=96&r=g&d=mm","caption":"Thibault"},"url":"https:\/\/easy2call.biz\/fr\/author\/thibault"}]}},"_links":{"self":[{"href":"https:\/\/easy2call.biz\/fr\/wp-json\/wp\/v2\/posts\/2574"}],"collection":[{"href":"https:\/\/easy2call.biz\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/easy2call.biz\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/easy2call.biz\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/easy2call.biz\/fr\/wp-json\/wp\/v2\/comments?post=2574"}],"version-history":[{"count":6,"href":"https:\/\/easy2call.biz\/fr\/wp-json\/wp\/v2\/posts\/2574\/revisions"}],"predecessor-version":[{"id":2578,"href":"https:\/\/easy2call.biz\/fr\/wp-json\/wp\/v2\/posts\/2574\/revisions\/2578"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/easy2call.biz\/fr\/wp-json\/wp\/v2\/media\/2488"}],"wp:attachment":[{"href":"https:\/\/easy2call.biz\/fr\/wp-json\/wp\/v2\/media?parent=2574"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/easy2call.biz\/fr\/wp-json\/wp\/v2\/categories?post=2574"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/easy2call.biz\/fr\/wp-json\/wp\/v2\/tags?post=2574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}